Privacy Policy
Last Updated: January 2025
At FirstXI Fantasy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Your Privacy Matters: We are committed to transparency and will never sell your personal data to third parties without your explicit consent.
1. Information We Collect
1.1 Personal Information
When you register for an account, we collect:
- Full name
- Email address
- Phone number
- Date of birth (for age verification)
- Password (encrypted)
1.2 KYC Information
For account verification and compliance, we may collect:
- Government-issued ID documents
- Proof of address
- Selfie verification photos
- Bank account details (for withdrawals)
1.3 Usage Information
We automatically collect:
- Device information (IP address, browser type, device model)
- Usage patterns and preferences
- Game statistics and performance data
- Transaction history
- Communication logs with our support team
2. How We Use Your Information
2.1 Service Provision
We use your information to:
- Provide and maintain our fantasy sports platform
- Process transactions and manage your account
- Verify your identity and prevent fraud
- Calculate scores and distribute rewards
- Provide customer support
2.2 Communication
We may use your contact information to:
- Send important account updates
- Notify you of new features and tournaments
- Send promotional materials (with your consent)
- Respond to your inquiries
2.3 Legal Compliance
We use your information to:
- Comply with applicable laws and regulations
- Prevent money laundering and fraud
- Respond to legal requests from authorities
- Protect our rights and interests
3. Information Sharing
3.1 Third-Party Service Providers
We may share your information with trusted third parties who help us operate our platform:
- Payment processors: For processing deposits and withdrawals
- Data analytics providers: For improving our services
- Cloud storage providers: For secure data storage
- Customer support tools: For providing assistance
3.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or illegal activities
- Protect user safety
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
4.1 Security Measures
We implement industry-standard security measures:
- SSL encryption for data transmission
- Encrypted storage of sensitive information
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
4.2 Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
5. Your Rights
5.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Opt-out of marketing communications
- Request data portability
5.2 Exercising Your Rights
To exercise your rights, contact us at:
6. Cookies and Tracking
6.1 Types of Cookies
We use different types of cookies:
- Essential cookies: Required for platform functionality
- Analytics cookies: Help us understand user behavior
- Preference cookies: Remember your settings
- Marketing cookies: Deliver relevant advertisements
6.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
FIRST XI DIGITAL SERVICES LIMITED
22 Fola Agoro Road, Shomolu, Lagos, Nigeria
Email: privacy@firstxifantasy.com
Phone: +2348154863122
By using FirstXI Fantasy, you acknowledge that you have read and understood this Privacy Policy.
