First XI Fantasy Sports
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Know Your Customer (KYC) Policy

Last updated: October 2025

At First XI Fantasy Sports, we take the security and integrity of our platform seriously. This Know Your Customer (KYC) Policy outlines how we verify the identity of our users to prevent fraud, ensure fair play, and comply with legal and regulatory obligations in Nigeria.

By creating an account or participating in contests on https://firstxifantasy.com, you agree to the procedures described in this policy.

 

1. Purpose of KYC

The main goals of our KYC process are to:

  • Verify the identity of our users.

  • Prevent money laundering, identity theft, and fraudulent activities.

  • Protect the integrity of our contests and payment systems.

  • Comply with Nigerian laws and applicable data protection regulations.

 

2. Information We Collect

During registration or withdrawal, we may request the following details to verify your identity:

a. Personal Identification Information

  • Full legal name

  • Date of birth

  • National Identification Number (NIN), BVN, or government-issued ID (Driver’s License, Voter’s Card, International Passport)

b. Contact Information

  • Phone number

  • Email address

  • Residential address

c. Financial Information

  • Bank account name and number (must match your registered name)

  • Payment or transaction details

d. Supporting Documents (where applicable)

  • Clear photo or scanned copy of your ID

  • Recent utility bill or bank statement (for address verification)

  • Selfie for facial verification

 

3. Verification Process

We verify user information through secure and approved channels.
The KYC process may include:

  1. Document Review: Checking the authenticity of your submitted ID or address proof.

  2. Data Cross-Verification: Comparing details with national databases or financial institutions.

  3. Facial or Biometric Checks: To confirm that you are the rightful owner of the account.

We may ask for additional documents if the initial information is incomplete, unclear, or inconsistent.

 

4. When KYC Is Required

KYC verification may be requested when you:

  • Create a new account.

  • Participate in certain high-value contests.

  • Make your first withdrawal.

  • Change key account details (e.g., name, bank account).

  • Are flagged for suspicious or irregular activity.

Failure to complete KYC verification when requested may result in account suspension or restricted access to certain features.

 

5. Protection of Your Information

We handle all KYC data with strict confidentiality and security.

  • All information is stored on secure, encrypted servers.

  • Access is limited to authorized staff for verification purposes only.

  • We never sell or share your KYC information with third parties, except when required by law or regulatory bodies.

For more details, see our Privacy Policy.

 

6. Accuracy and User Responsibility

You are responsible for providing accurate and up-to-date information.
Providing false, forged, or misleading documents is a serious violation and may result in:

  • Immediate suspension or termination of your account.

  • Forfeiture of winnings or rewards.

  • Legal action if required by Nigerian law.

 

7. Record Retention

We retain KYC information for as long as required by law or as necessary to maintain compliance, prevent fraud, or resolve disputes.
When data is no longer needed, it is permanently deleted or securely anonymized.

 

8. Non-Compliance

If a user refuses to provide required KYC details or fails verification checks, we may:

  • Deny withdrawals or transactions.

  • Restrict participation in contests.

  • Suspend or terminate the user’s account.

 

9. Updates to This Policy

We may update this KYC Policy periodically to align with new laws or internal practices.
All changes will be posted on this page, and the “Last updated” date will be revised accordingly.

 

10. Contact Us

For questions or assistance regarding KYC verification, contact us at:

Email: support@firstxifantasy.com
Phone: +234 815 486 3122
Address: 22 Fola Agoro Road, Shomolu, Lagos, Nigeria